And then there are the disasters. Andersen got a contract that was
directly tied to the number of jobs that were eliminated. More jobs cut
meant bigger bonuses, and few or no jobs cut meant cash penalties. Another
consultant was into high-tech babble, and caused a company to pour huge sums
into systems that were delivered late, and didn't work as well as the old
system. A consultant at a super-secret firm, Bain & Company, turned state's
evidence based on knowledge he gained while helping a British client,
Guinness brewery. The most powerful firm is McKinsey. Self-aggrandizing
McKinsey insiders believe that they're a combination of Jesuits and U.S.
Marines. The authors leave the impression that business consulting pushes
too many philosophical fads, is frequently unsuccessful, and demands high
fees that ought to be more contingent on performance.
ISBN 0-8129-2634-X
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